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Whether you have a question about a fire pit table, patio set, or need help planning your outdoor space, we are happy to assist.

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support@grandeoutdoorliving.com
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Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 6-10 business days, with transit times of 6-10 business days. Free shipping on orders over $100 in the lower 48 Within the Continental U.S. (Excludes AK/HI). Larger items like pergolas and patio dining sets may include specific delivery details at checkout.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery every step of the way. If you have any questions about your shipment status, feel free to contact our team.

What is your return policy?

We offer 30-Day Returns on eligible items. If your fire pit table, furniture set, or pergola does not meet your expectations, please review our Return Policy page for full details on how to start the process.

Can I exchange an item for a different style or finish?

We are happy to help with exchanges within our 30-Day Returns window. Contact our team with your order number and the item you would like instead, and we will walk you through the steps to get the right piece for your outdoor space.

What materials are your fire pit tables made from?

Our fire pit tables are crafted from a range of premium materials including powder-coated aluminum, natural stone, and weather-resistant composite surfaces. Each product page includes detailed specifications so you can find the right fit for your patio or deck.

How do I choose the right patio furniture set for my space?

Consider the size of your outdoor area, how you plan to use it, and the number of guests you typically entertain. Our product descriptions include dimensions and seating capacity to help you visualize each set in your space. You can also contact us for personalized recommendations.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Fire Pit Tables
Patio Furniture Sets
Pergolas and Shade Structures
Shipping and Delivery
Returns and Exchanges
Availability

Business Hours

Monday to Friday 9:00 AM - 5:00 PM CST
Saturday to Sunday Closed
Our Promise

Our Commitment to You

Timely Responses

Our team responds to every inquiry within 24 hours so your outdoor project stays on track.

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Premium Craftsmanship

Owned and operated by Grande outdoor living, every piece is selected for quality materials and lasting durability.

Dependable Delivery

Free shipping on orders over $100 in the lower 48 Within the Continental U.S. (Excludes AK/HI), backed by our 30-Day Returns.